Category Archives: Computer Information Telecommunications

Computer Information Telecommunications

ProCall 6 Enterprise: Service Release 1 now available

The unified communications & CTI software suite by estos receives new features

ProCall 6 Enterprise: Service Release 1 now available

Starnberg, 28/6/2018
The Starnberg software manufacturer estos officially releases Service Release 1 for ProCall 6 Enterprise. Further softphone features and telephone systems as well as app improvements for iOS and Android and a native macOS client – these are the major new innovations. ProCall Enterprise is a unified communications & CTI software suite. Communication and collaboration are improved both internally and across company borders with partners, suppliers and customers.
Consultation, hold, call waiting and toggling, transfer from consultation, conference call and call forwarding without consultation – these functions can be used by users of ProCall Enterprise softphones with the Windows Desktop Client. With the previous version, functions such as calling, closing, rejecting, holding, forwarding and DTMF dialing were already possible. In addition, ProCall 6 Enterprise supports additional PBX telephone systems that can be used with the softphone features: Alcatel-Lucent OXO Connect and OmniPCX Enterprise (OXE), Auerswald COMpact and COMmander, Avaya IP Office, Unify OpenScape 4000 and innovaphone. To date, Mitel MiVoice Office 400, Mitel MX-ONE, Panasonic KX-NS Series, Panasonic KX-NSX Series and Unify OpenScape Business phones are already in use.
estos has also redesigned the latest apps for iOS and Android. These now have a higher stability and usability (iOS CallKit and Android FullScreen Activity). For example, it is now possible to accept an incoming call with a locked smartphone directly without having to input the PIN number again. For macOS users, a new native client for the use of CTI functions is also available.
„Any wishes and suggestions received from our customers and the market always inspires us to improve our products,“ explains Joachim Frenzel, Product Manager at estos. „With Service Release 1 for ProCall 6 Enterprise, we have once again been able to offer users of our software a bit more comfort and provide an important component for the workplace of the future.“
Availability and further information
With immediate effect, Service Release 1 for ProCall 6 Enterprise is available free of charge from the download section of the estos website. This requires an existing ProCall 6 Enterprise license. Further information about ProCall 6 Enterprise can be found at https://www.estos.com/products/procall

estos – enables easy communication
estos GmbH is an independent manufacturer of innovative building blocks for unified communications. Since 1997, estos has been developing professional standards software for small and medium-sized companies, thereby improving their business processes in communication-intensive areas. As a technology leader, estos has demonstrated its expertise in the area of Computer Telephony Integration (CTI), Unified Messaging Software (UMS), SIP, XMPP, LDAP and WebRTC-based applications that enable uncomplicated audio/video communication. estos has constantly invested in research and development helping to create innovation and ensuring their products are at the forefront of genuine trend-setting technology. The core markets of the company are Germany, Austria, Switzerland, Benelux and Italy. estos GmbH is headquartered in Starnberg, close to Munich, and operates a Knowledge Center Messaging in Olching, a development office in Leonberg, an office in Berlin and branches in Udine, Italy and Doetinchem, in the Netherlands.

Contact
estos GmbH
Susanna Heine
Petersbrunner Str. 3a
82319 Starnberg
Phone: +49 8151 36856-122
E-Mail: susanna.heine@estos.de
Url: http://www.estos.com

Computer Information Telecommunications

First pre-seed to Me@, start-up to revolutionize the web

Start-up set to revolutionize personal control over online identity and privacy secures first funding from Magmatic Ventures.

First pre-seed to Me@, start-up to revolutionize the web

Shay Rapaport, Founder and CEO of Me@

Tel Aviv, Israel – Me@ ( www.me.at), the digital identity and personal authentication company in stealth mode, today announced it has received a pre-seed, grass roots financing from Magmatic Ventures, Germany. The pre-launch financing is an endorsement for CEO Shay Rapaport’s brainchild. The patent-pending technology of Me@ will empower users to manage their identity, persona and authentication across the web and thereby revolutionize the way users are able to interact peer-to-peer and across websites.

Key features and benefits of Me@

– allow individuals to import and own their online profiles and use them in multiple contexts
– empower users to determine their online identities in any interaction and to control their digital footprints
– smooth and safe identification and authentication in peer-to-platform and peer-to-peer communication
– easier, smarter and more efficient online sharing and access control

„Me@ is in business to reinvent digital identity from the ground up. In web technology people too often assume that digital identity is about keys and locks, but this is fundamentally wrong. The identity is your house. I believe that it is because of this misconception that we“re just scratching the surface of how powerful identity tools can be when combined correctly with the massive scale of the global web ecosystem,“
said Me@ Chief Executive Officer Shay Rapaport. „Having the grass roots financial support started by Magmatic Ventures will help us execute our vision even more rapidly and broadly – and build on the experience and perspective of an international entrepreneurial network.“

„Privacy on the internet and freedom from „Big Brothers“ such as Facebook or Google is becoming highly relevant to users. We are proud to be Me@“s first investor and support accomplished serial entrepreneur Shay Rapaport and his team in executing a bold vision to change identity on the web. Me@ is about empowering the user and handing control over private data back to the user. We are looking forward to building a strong partnership with the „magmatic“ company and support in every way possible.“ said Magmatic Ventures Co-Founder and CEO Clemens Henle. Co-founded with his fellow Harvard Business School-grad partner Axel Pretzsch, Magmatic Ventures invests in early stage technology startups with „magmatic“ or highly disruptive yet strongly enduring business models.

Me@ Team

Shay Rapaport, CEO, is a serial entrepreneur. He previously co-founded Fireblade, a cybersecurity company that introduced the first behavioral web application firewall. Rapaport sold the company for several million US$ in 2016 to Dallas-based cybersecurity company Stackpath, a secure edge services platform provider. Prior to that, Shay co-founded and managed Smartmove, a CMS solutions company. Shay holds a Master of Law degree cum laude and two patent grants related to malicious bot detection. Deeply rooted in Silicon Wadi, Shay started writing his first code at age 9 years and has experience in journalism.

Dvir Lehrer, CTO, was co-founder and CEO of Cognilyze, which produced a recommendation system based on user behavioral analysis, backed by machine learning and psychological theories (currently finalizing acquisition by a market leader). Solid 16+ experience in programming and software architecture. Dvir holds a BA degree in philosophy and an Master of Sciences degree in math from Tel Aviv University. He is now completing his PhD in Neurosciences.

Contact Me@:
Smart Move Limited
Press Relations
1 Shankar St
Herzliya, 4672501 Israel
Email: press@me.at
http://www.me.at

Magmatic Ventures is a venture capital firm investing in early-stage high technology start-ups. The managing partners offer founders in the pre-seed and seed stages support with their start-up in all areas, from human resources, building a proof of concept, first sales to strategy analysis. A strong international network is part of the ecosystem. The VC is located in Düsseldorf and Munich, Germany.

Contact
Magmatic Ventures
Clemens Henle
Poststr. 12
40213 Düsseldorf
Phone: 0211 862 932 70
E-Mail: office@magmatic.ventures
Url: http://www.magmatic.ventures

Computer Information Telecommunications

A look back at Plunet Summit 2018

Plunet presented a varied program about TMS technologies and growth strategies in the translation industry at Plunet Summit 2018

A look back at Plunet Summit 2018

Plunet Summit 2018

Plunet Summit took place in Berlin on May 24-25, 2018. More than 190 Plunet customers, technology partners, and Plunet employees met under blue skies in the exquisite event location Spreespeicher for an intensive exchange of experiences.
The focus was on the challenges and working methods of translation agencies and language services in conjunction with Plunet BusinessManager, the world’s leading business and translation management software.

Best practice presentations by Plunet users, progress reports on the product by Plunet employees and partners, and lively panel discussions ensured two informative and entertaining days. In addition to many technical aspects, this year’s focus was on how Plunet will meet the requirements of the EU General Data Protection Regulation (GDPR).

The more than 20 sessions were complemented by technology partners roundtables, which were already booked out in advance, Plunet user workshops, and numerous networking opportunities.

This year’s fundraising campaign supported Skateistan, a Berlin-based NGO that is committed to improving the education and future prospects of young people in Afghanistan, Cambodia, and South Africa. With the help of many enthusiastic participants and over 200 photo booth images Plunet
collected 1,111 euros for Skateistan during the Summit.

With a lot of commitment, creativity, and resourcefulness, the Plunet team, sponsors, partners, and above all the participants from 35 countries created an event that gives you an appetite for more. And as they say: After Plunet Summit is before Plunet Summit! Here“s to 2019!

A selection of voices from Plunet Summit 2018:

„Fantastic insights, great attendees, amazing Plunet team! Don’t miss this conference!“
Elizabeth Butters, XTM International

„What an amazing event that brings together like-minded individuals that not only shared a common interest in language but one of technology.“
Roland Lessard, Morningside Translations

„Being a part of a community makes you feel stronger once you are back at your own desk.“
Agata Woniak, Prezes

„It is a great thing to spend time with the Plunet crew and other users from all over the world. It“s a good way to get valuable know-how and inspiration in order to make progress with the tool.“
Thomas Rösch, Comactiva Translations AB

„Any CEO or CTO in a translation company should consider attending Plunet Summit. Not only does it provide hands-on workshops and help, but it“s also about sharing our vision on project management and beyond.“
Gaetan Chretiennot, Six Continents

Plunet GmbH develops and distributes the leading management software for the language industry. With BusinessManager the entire workflow can be managed in a single solution, from client requests to quote, order, job and invoice management to reporting. Extensions for interpretation and quality management as well as integrations with CAT and financial accounting tools will further improve efficiency and automation of work processes.

Contact
Plunet GmbH
Daniel Rejtö
Dresdener Straße 15
10999 Berlin
Phone: +49 (0)30 322 9713 40
Fax: +49 (0)30 322 9713 59
E-Mail: daniel.rejtoe@plunet.com
Url: https://www.plunet.com/de/

Computer Information Telecommunications

German Innovation Award 2018 for ProCall Enterprise Software from estos

The Starnberg communications software manufacturer estos has been honored by the German Design Council for the innovative presence management system contained in ProCall 6 Enterprise

German Innovation Award 2018 for ProCall Enterprise Software from estos

Jana Etter, Designer at estos, Christohp Lösch, General Manager at estos GmbH

Starnberg, 14/6/2018

The Starnberg company estos has been awarded the German Innovation Award 2018 by the German Design Council: The presence management system from the ProCall Enterprise software wins the coveted innovation award in the „Information Technologies“ category. The prize, which was awarded for the first time this year, pays tribute to products and solutions across all sectors which are distinguished for being user-focused and adding value compared to previous solutions. The presence management system from estos offers users unprecedented transparency regarding the accessibility of their colleagues: Through a software interface on the PC screen, the current presence of a person is displayed: present, busy, in an appointment or in a telephone conversation. At the click of a mouse, the user can contact the respective person either by phone, chat or e-mail. „A typical scenario for the meaningful use of a presence management system, for example, looks like this: ProCall Enterprise uses Calendar View to display that a particular person is occupied by a two-hour appointment. This makes it clear when they available to be contacted again. At the same time, the communication channels of chat or e-mail will still be available, which can also be accessed from the meeting,“ explains Christoph Lösch, Managing Director at estos. „Unnecessary attempts to contact someone are a thing of the past.“

The German Innovation Award can only be won by companies nominated by a committee of experts and scouts from the German Design Council. The German Design Council is an independent and internationally active institution to encourage companies“ competitiveness. Since 1953, its competitions have been honoring design, brand and innovation achievements of international standing. The award is sponsored by German industry. The organization currently has more than 300 domestic and foreign companies as foundation members – employing more than three million people. A jury consisting of independent, interdisciplinary experts from industry, science, different institutions and the financial sector, assesses the submissions according to the criteria of innovation, user benefit and cost-effectiveness.

„The award ceremony in the German Museum of Technology in Berlin was something special for us, because all of the other companies“ innovations were really outstanding,“ continues Christoph Lösch. „To find ourselves in this prestigious circle makes us extremely proud.“ In total, more than 250 invited guests from business, politics and the media took part in the ceremonial gala.

More information about estos“s presence management system can be found at https://www.estos.com/praesenzmanagement, more information on the German Design Council can be found at https://www.german-design-council.de/en/about/.

estos – enables easy communication
estos GmbH is an independent manufacturer of innovative building blocks for unified communications. Since 1997, estos has been developing professional standards software for small and medium-sized companies, thereby improving their business processes in communication-intensive areas. As a technology leader, estos has demonstrated its expertise in the area of Computer Telephony Integration (CTI), Unified Messaging Software (UMS), SIP, XMPP, LDAP and WebRTC-based applications that enable uncomplicated audio/video communication. estos has constantly invested in research and development helping to create innovation and ensuring their products are the forefront of genuine trend-setting technology. The core markets of the company are Germany, Austria, Switzerland, Benelux and Italy. estos GmbH is headquartered in Starnberg, close to Munich, and operates a Knowledge Center Messaging in Olching, a development office in Leonberg, an office in Berlin and branches in Udine, Italy and Doetinchem, in the Netherlands.

Contact
estos GmbH
Susanna Heine
Petersbrunner Str. 3a
82319 Starnberg
Phone: +49 8151 36856-122
E-Mail: susanna.heine@estos.de
Url: http://www.estos.com

Computer Information Telecommunications

Ursalink Industrial Router Certified by Microsoft Azure

Ursalink Industrial Router Certified by Microsoft Azure

Ursalink UR71 Industrial Cellular Router

XIAMEN, CHINA, November 30, 2017 – Ursalink (www.ursalink.com), a customer-centric hardware manufacturer that serves easily remote access connectivity and management for IoT/M2M communications, is proud to announce that it has met all the Microsoft Azure certification requirements and got certified for UR71, UR72, and UR75 industrial wireless router.

The versatile UR71, UR72 and UR75, featuring Gigabit Ethernet, failover, Python SDK, firewall, VPN and more, is poised to satisfy customers with its top-notch performance that offers swift, stable and secure M2M communications.

Integrated with Microsoft Azure, the certified UR71, UR72 and UR75 industrial wireless router favors the ability to transmit remote field data from sensors, PLC and beyond to the Azure IoT Cloud in near-real time and empowers customers to perform further analysis, turn insights into action and take measures accordingly prior to any malfunction or permanent damage may occur.

As an intelligent IoT-based strategy, the convergence of the UR7X Series and the Azure IoT Cloud comes with exciting promises that drive custom-tailored IoT solution, operation efficiency enhancement and downtime expenses reduction.

The UR7X Series is now listed on Azure IoT Device Catalog:

UR71: https://catalog.azureiotsuite.com/details?title=Usalink-Industrial-Cellular-Router-UR71

UR72: https://catalog.azureiotsuite.com/details?title=Usalink-Industrial-Cellular-Router-UR72

UR75: https://catalog.azureiotsuite.com/details?title=Usalink-Industrial-Cellular-Router-UR75

About Microsoft Azure:

Microsoft Azure (formerly Windows Azure) is a cloud computing service created by Microsoft for building, testing, deploying, and managing applications and services through a global network of Microsoft-managed data centers. It provides software as a service (SaaS), platform as a service and infrastructure as a service and supports many different programming languages, tools and frameworks, including both Microsoft-specific and third-party software and systems.

About Ursalink:

Ursalink is a professional high-tech enterprise specializing in the design and manufacture of best-in-class industrial-grade M2M/IoT hardware and solutions with superior performance, relentless reliability and unquestioned security for the global market. With a deep, rich suite of IoT and M2M network services, Ursalink offers true global connectivity, with high-quality integration solutions for customers from all industries. For more information, please visit www.ursalink.com.

Ursalink is a professional high-tech enterprise specializing in the design and manufacture of best-in-class industrial-grade M2M/IoT hardware and solutions with superior performance, relentless reliability and unquestioned security for the global market.

Company-Contact
Ursalink
Jessica Yao
4/F, No. 63-2, Wanghai Road, 2nd Software Park –
361008 Xiamen
Phone: 86-592-5023060
Fax: 86-592-5023065
E-Mail: jessica@ursalink.com
Url: http://www.ursalink.com

Press
Ursalink
Ivete Huang
4/F, No. 63-2, Wanghai Road, 2nd Software Park –
361008 Xiamen
Phone: 86-592-5023060
Fax: 86-592-5023065
E-Mail: ivete@ursalink.com
Url: http://www.ursalink.com

Computer Information Telecommunications

Industry of Things World 2018

Dscussing the factory of the future with 1,000 Industry 4.0 Experts

Industry of Things World 2018

Industry of Things World

Berlin, June 06, 2018 – Industry of Things World, taking place on September 23-25 in Berlin, continues to significantly earn its reputation as Europe“s leading conference for Industrial IoT and Smart Manufacturing Experts. For the past three years, Industry of Things World has been established as an international award-winning knowledge exchange platform amongst a network of high level executives, offering a diverse range of topics and formats. The conference brings together key players from the industrial IoT ecosystem, represented by IoT experts, industry decision makers, expert researchers, IoT start-ups, the most advanced solution providers, and technology influencers. Over 1,000 attendees are expected to participate in the event.

First speakers announced:
Toby Walsh, Author, Professor, Speaker and „Rock star of AI“
Charlie Gifford, Chief Author, Editor, and Chair of the International Society for Automation“s ISA -95 Standard, ISA
Eric Schaeffer, Senior Managing Director, Accenture
Audi Lucas, Chief Digital Officer, MAN Diesel & Turbo
David Strauss, Digital Technology Lead, Nestle
Nigel Upton, Worldwide Director & General Manager IoT and Global Connectivity Platforms, HPE
John Carrier, Senior Lecturer, MIT Sloan School of Management
Jens Jäger, Industire 4.0 – Smart Operation, Daimler
Christian Dölle, Chief Engineer, Head of Department Innovation Management, RWTH Aachen University
Renaud Di Francesco, Director Europe Technology Standards, SONY
Anosh Thakkar, CDO, VP Digitalisation, Shell
Rajesh Sharma, General Manager and Head – ME, Fiat

In total, more than 100+ expert speakers will be taking to the stage at this year“s Industry of Things World.

Key topics covered at Industry of Things World 2018
During the keynotes, the latest developments, trends and standards across the growing IIoT spectrum will be covered. In addition, leading companies will be introducing disruptive, industrial IoT product updates and industry news. The conference panels cover topics ranging from „New IoT Business Models arising from data/insights as a service“ models, developments in „Cloud, Edge and Fog computing“, future applications of „5g technology“ as well as the latest advanced applications of „Automation, Robotics and Cognitive Manufacturing“. These insights will give you the competitive edge in Virtualizing, Optimising and driving deep insights from your manufacturing operations.

Interactive formats provide unique value
The interactive formats and sessions undoubtedly make the Industry of Things unique. The main objective is to enable the discussion of IoT use cases and challenges in an exclusive, intimate atmosphere. The conference provides attendees with numerous interactive formats, such as workshops, training-sessions, World-Cafe roundtables, a networking dinner as well as a factory tour where participants can see Industry 4.0 in action.

You can find detailed information and the full schedule of the Industry of Things World 2018 outlined in the agenda.

About Industry of Things World
Shortly after its first edition, the flagship Industry of Things World has managed to become the leading Industrial IoT conference in Europe. Launched in 2015 in Berlin, it uniquely focuses on the Industry 4.0 user and addresses a variety of thematic areas relevant to a cross-industry audience from automotive to manufacturing and the factory of the future. It brings together more than 1,000 of the industry“s most influential decision makers for a two day event on September 23-25 in Berlin. Industry of Things World Berlin is part of the global series of events that are also hosted in Singapore and the US. The conference is organized by we.CONECT, the leading business information, business events and business community company, headquartered in Berlin, Germany.

For further information, please visit http://industryofthingsworld.com/

The conference is organized by we.CONECT, the leading business information, business events and business community company, headquartered in Berlin, Germany.

Contact
we.CONECT Global Leaders GmbH
Nikolaos Kapetanis
Reichenbergerstr. 124
10999 Berlin
Phone: 030521070325
E-Mail: nikolaos.kapetanis@we-conect.com
Url: http://www.we-conect.com

Computer Information Telecommunications

Visit TPCAST at CEBIT 2018 at the partner booth Schenker Technologies GmbH – Hall 26 Booth G53

TPCAST announces new Software Upgrade for their Oculus Rift Wireless Adapter enhancing the VR experience

Visit TPCAST at CEBIT 2018 at the partner booth Schenker Technologies GmbH - Hall 26 Booth G53

New Software Upgrade for Oculus Rift Wireless Adapter

TPCAST, the leader in wireless Virtual Reality (VR) and the first-to-market with a wireless VR solution for Head-Mounted Displays (HMD), will be exhibiting with Schenker Technologies at CEBIT, Europe“s Business Festival for Innovation and Digitization held in Hannover, Germany between the 12th and 15th of June. TPCAST technology is a breakthrough in the VR field, creating a wireless connection between the PC and the VR headset, providing VR users a unique, truly immersive experience. See TPCAST’s Wireless Adapter Consumer Edition for Oculus Rift or HTC Vive in hall 26 booth G53. The Wireless Adapter for Oculus Rift will feature the new updated software for an incredibly immersive experience of virtual reality.

„We are excited to demonstrate the new software for our Wireless Adapter Oculus Rift in action. TPCAST continuously works on the wireless solution to enhance the immersive experience of virtual reality.“ said Reiner Pes, General Manager EMEA, TPCAST B.V.

The new software includes an upgraded firmware that enhances the consumer experience of Wireless VR as well a new installation client that improves the diagnostics. The upgraded software for the CE Adapter for the Oculus Rift includes an upgraded firmware that improves the tracking stability of the Wireless Adapter for the Oculus Rift, thus enhancing the Wireless VR user experience. Furthermore the overall performance is even better and tracking stability has been improved. For current users, the TPCAST Wireless Connectivity Assistant will automatically have an option to upgrade to the new software (V3.0.2). New users can download the new software client directly from TPCAST“s website.

At our partner booth Schenker Technologies Cebit visitors will explore that TPCAST Wireless Adapter attaches easily to the headset and replacing the need for the cumbersome cord. The wireless solution enables free 360° degrees movement, preserves the cable video quality and latency and realize a incredibly immersive virtual reality experience without beeing tethered to a stationary PC.

The wireless adapter for HTC Vive and Oculus Rift support 2K video transmission at 90Fps with sub 2ms latency. The adapters come with a battery to power the headset and the wireless module and can last for up to 5 hours of operation. Especially for content developers the wireless solution from TPCAST gives the freedom to create more innovative content in many industries including automotive, healthcare, oil & gas, real estate and more.

For the best Virtual Reality experience we recommend installing the latest software version 3.0.2 and firmware version 1.2.2.

Availability Software Oculus Rift Wireless Adapter:
The new software version (V3.0.2) for the TPCAST Wireless Adapter for the Oculus Rift is available on TPCAST“s support page.

About TPCAST
Creator of the first commercial wireless virtual reality solution, TPCAST“s vision is to unleash the VR world by removing cables to all VR/AR/MR HMDs. The company“s patent-pending technologies enable highly efficient bi-directional communications between the PC and the VR HMD with near zero latency. The company owns intellectual property rights in the fields of wireless communications and virtual reality. Its mission is to work with all parties in the VR industry including HMD manufacturers, game developers, content providers, GPU makers, and key VR technology providers to deliver the best wireless VR experience to consumers and enterprise users. www.tpcastvr.com

Company-Contact
TPCAST
Nicole Stark
Hullenbergweg 278
1101D Amsterdam
Phone: +491746784804
E-Mail: business.europe@tpcastvr.com
Url: https://www.tpcastvr.com/europe

Press
TPCAST
Nicole Stark
Hullenbergweg 278
1101D Amsterdam
Phone: +491746784804
E-Mail: nicolestark@tpcastvr.com
Url: https://www.tpcastvr.com/europe

Computer Information Telecommunications

ProCall Enterprise: CTI for the CRM software AkquiseManager

Cooperation between ARANES and estos combines customer data and sales activities with computer telephony features

ProCall Enterprise: CTI for the CRM software AkquiseManager

Starnberg, 22/5/2018

From now on the users of AkquiseManager can use modern telephony functions: ProCall Enterprise from estos is now integrated into the CRM software via an interface. AkquiseManager helps companies efficiently manage, operate, and control customer data and sales activities. It was specifically developed to support new customers. ProCall Enterprise improves communication and collaboration within and across company borders. The additional possibility of business process integration, for example, integrates CRM software such as AkquiseManager into the processes: Computer telephony features help users make phone calls and entries in the customer file. This simplifies work processes and increases service orientation. Statistical evaluations provide the company with an overview of the telephone behavior of its employees.

Telephone numbers stored in the AcquiseManager are automatically recognized as such. Therefore, the user can start the call setup by clicking on the number. This eliminates the effort of typing and any time lost due misdialing the number. Conversely, the user can easily and conveniently accept calls by clicking on a confirmation window.
When a call comes in and the corresponding telephone number is stored in the AkquiseManager, the associated master data sheet opens. The employee has all of the caller data before the call begins, so the customer can be greeted by name and is immediately informed about the current situation. If the caller“s phone number is not already in the CRM system, a template for creating a customer file is automatically displayed. This can be conveniently completed during the call. All incoming and outgoing calls are saved with a time stamp and the name of the employee in the associated customer file.
The calls can be evaluated in different ways. When there is already a customer file, they can be divided per customer according to the number of calls managed, divided into incoming and outgoing calls, subdivided by call time, and incoming calls to which extensions. The direct entry of telephone calls in the „telephone data cockpit“ provides an overview of all incoming and outgoing calls. These can be subdivided according to specific time periods.

„We are very pleased to be able to offer our customers further benefits by cooperating with estos,“ said Enis Somrani, Online Marketing Manager at ARANES. „The integration of the unified communications & CTI software suite ProCall Enterprise enhances the CRM software AkquiseManager with valuable information, so that the user can communicate with the customer faster and easier, while at the same time offering his customers an even better service. In addition, the end-user company benefits from evaluation options in order to be able to carry out needs-based resource planning in the areas of service and sales,“ adds Hille Vogel, Head of Markets and Customers at estos. More information at https://www.estos.com/applications/software/akquisemanager

estos – enables easy communication
estos GmbH is an independent manufacturer of innovative building blocks for unified communications. Since 1997, estos has been developing professional standards software for small and medium-sized companies, thereby improving their business processes in communication-intensive areas. As a technology leader, estos has demonstrated its expertise in the area of Computer Telephony Integration (CTI), Unified Messaging Software (UMS), SIP, XMPP, LDAP and WebRTC-based applications that enable uncomplicated audio/video communication. estos has constantly invested in research and development helping to create innovation and ensuring their products are the forefront of genuine trend-setting technology. The core markets of the company are Germany, Austria, Switzerland, Benelux and Italy. estos GmbH is headquartered in Starnberg, close to Munich, and operates a Knowledge Center Messaging in Olching, a development office in Leonberg, an office in Berlin and branches in Udine, Italy and Doetinchem, in the Netherlands.

Contact
estos GmbH
Susanna Heine
Petersbrunner Str. 3a
82319 Starnberg
Phone: +49 8151 36856-122
E-Mail: susanna.heine@estos.de
Url: http://www.estos.com

Computer Information Telecommunications

Plesk acquires SolusVM

Plesk, a leading platform for cloud automation, today announced the acquisition of UK-based SolusVM – a virtual server management system from OnApp.

Plesk acquires SolusVM

Plesk is a leading platform to build, secure and run websites and apps in the cloud.

Plesk acquires SolusVM

Zurich, Switzerland, London, UK and Toronto, Canada – [June 7, 2018] – Plesk, a leading platform for cloud automation, today announced the acquisition of UK-based SolusVM – a virtual server management system from OnApp, used by thousands of service providers to offer Infrastructure-as-a-Service hosting. Plesk has acquired SolusVM assets for an undisclosed amount as it continues its growth strategy from a single server control panel to a future-proof cloud platform. This latest deal will allow Plesk to provide hosting service providers and web professionals a single application that takes WebOps to the next level.
SolusVM is a virtual private server (VPS) and IaaS (Infrastructure-as-a-Service) management system designed to work with VPS hosting packages. It has a web-based, customizable UI to manage VPSs, integrates with popular billing systems, and supports several of the most widely-used virtualization technologies. These features make it an exceptional choice for hosting service providers, their resellers and end-customers.
The SolusVM team, led by Phill Bandelow, will become an integral part of the growing Plesk R&D team. This acquisition will enable the team to accelerate development and innovation of the next version of SolusVM.
„We“re very happy to have Solus Virtual Manager and their complete VPS management solution on board,“ says Nils Hueneke, Plesk CEO. „SolusVM lets companies of any size manage virtual machines – from one central user interface, with security and ease. This makes it a breeze for hosting providers, resellers and end-users to provision, manage and sell virtual machines. It also enables cloud-based infrastructure hosting based on the most popular virtualization platforms, like Xen, KVM, and OpenVZ.“
„We“re excited to join Plesk, and become part of a changing force in the hosting industry,“ says Phill Bandelow, SolusVM Team Lead. „SolusVM fits naturally into the growing Plesk portfolio, providing new and compelling opportunities for our customer base. We“re excited about the new innovations we“ll bring to customers. And the new opportunities they“ll get from the WebOps services and automation that Plesk is known for.“
„Since our launch in 2010, we’ve helped build thousands of clouds for hosters and supported them as many grew from mass-market providers into a true managed services provider, with OnApp cloud at the core of their value proposition,“ said Ditlev Bredahl, OnApp CEO. „Our focus today is on the MSP, telco and large hosting provider space. This move puts SolusVM customers in great hands with the mass-market industry experts at Plesk, and enables us to focus on growing our solutions for service providers – where OnApp excels at enabling MSPs and telcos to simplify the complexities of cloud, and build a sustainable, profitable cloud services business.“

About Plesk
Plesk is a global software company founded in 1999, operating independently since May 1, 2017. It“s part of Oakley Capital, a leading UK-based private equity fund. In 2017 Plesk acquired XOVI, a market leading SEO software company, with over 250K projects in over 196 countries. With XOVI, businesses of all sizes stay ahead of the competition by making better decisions for SEO, SEM, social media and affiliate marketing.

With over 380K server installations, 11 million website and 19 million mailbox automations, Plesk is a leading platform to build, secure and run websites and apps in the cloud. Plesk is available in over 32 languages across 140 countries, so over 50% of the top 100 hosting and service providers worldwide partner with Plesk today.
Where can you get Plesk? Visit one of our 2,600+ hosting partners, or find us on Amazon Web Services, Microsoft Azure, Google Cloud, Vultr, or Alibaba Cloud.
More info on Plesk can be found at www.plesk.com or on Facebook and Twitter.

About SolusVM
SolusVM is a virtual private server (VPS) and IaaS (Infrastructure-as-a-Service) management system. It“s designed for cloud service providers, their resellers and end-customers. With a web-based and customizable UI to manage infrastructure, it integrates popular billing systems and supports several of the most widely used virtualization technologies.
Get more information about SolusVM on their official site or join the conversation on Facebook and Twitter.

About OnApp
OnApp provides software, services and expertise to help MSPs and telcos build a successful cloud services business. This includes OnApp Cloud, the leading cloud platform for service providers; OnApp for VMware, the fastest and easiest way for VMware cloud providers to improve orchestration, billing and the customer experience; OnApp CDN, a turnkey solution for private and public CDN; and the OnApp Federation, a global cloud marketplace that enables service providers to add new locations to their cloud, on demand.
OnApp launched in 2010 and has since helped thousands of service providers build and grow successful cloud services. OnApp has more than 170 staff across the E.U., U.S. and Asia-Pacific, and is headquartered in London, UK. For more information, visit

Plesk is a global software company founded in 1999, operating independently since May 1, 2017. It“s part of Oakley Capital, a leading UK-based private equity fund. In 2017 Plesk acquired XOVI, a market leading SEO software company, with over 250K projects in over 196 countries. With XOVI, businesses of all sizes stay ahead of the competition by making better decisions for SEO, SEM, social media and affiliate marketing.

With over 380K server installations, 11 million website and 19 million mailbox automations, Plesk is a leading platform to build, secure and run websites and apps in the cloud. Plesk is available in over 32 languages across 140 countries, so over 50% of the top 100 hosting and service providers worldwide partner with Plesk today.
Where can you get Plesk? Visit one of our 2,600+ hosting partners, or find us on Amazon Web Services, Microsoft Azure, Google Cloud, Vultr, or Alibaba Cloud.

More info on Plesk can be found at www.plesk.com

Contact
Plesk International GmbH
Joerg Strotmann
Vordergasse 59
8200 Schaffhausen
Phone: ++49 160 226 77 13
E-Mail: jstrotmann@plesk.com
Url: https://www.plesk.com/

Computer Information Telecommunications

VANTAiO BECOMES OFFICIAL RESELLER FOR EGNYTE

VANTAiO BECOMES OFFICIAL RESELLER FOR EGNYTE

Positive start to a partnership with promising prospects for the future: VANTAiO, the SAP-based portal solutions specialist and Californian specialist in intelligent document management software, Egnyte, have announced their collaboration. In a joint meeting in Mainz, the foundation was laid for the strategic cooperation between the two SAP partners. VANTAiO becomes a reseller and main contact for Egnyte software in Germany and the DACH region.

Egnyte is an ideal complement to the VANTAiO ready-to-run modular system for SAP portals: Enterprise File Sharing is a centralized document management software that enables secure management and shared use of files, regardless of location and the device used. A clear focus is on security – with Egnyte, the IT manages centrally where files are stored and who has access to them – without compromising productivity.

Egnyte Enterprise File Sharing integrates seamlessly with the SAP technologies SAP NetWeaver and SAP Cloud Platform, providing the SAP Enterprise Portal customers who have previously relied on SAP NetWeaver and Knowledge Management (KM) for document management with a modern and comprehensive solution in the SAP Cloud Platform. On account of all these reasons, Egnyte is an additional player in the SAP market for document management software and an alternative to the existing Enterprise Content Managenment (ECM) solutions.

Ronen Vengosh, VP of Platform & Ecosystem, Egnyte: „We are very excited to move to the next stage of our journey with VANTAiO. We are very proud to be working with their organization as we roll out the integration between Egnyte and SAP. We look forward to sharing our new integration with customers worldwide, providing a seamless workflow that is second to none.“

The joint offering of Egnyte and VANTAiO, which is clearly focused on the SAP Cloud Platform, gives customers the ability to set up highly professional file sharing systems in the cloud. In addition to this innovative software solution, VANTAiO offers migration services from the on-premise platform to the cloud.

Stefan Bohlmann, Managing Director VANTAiO: „Right now, in times of ever-increasing importance of the SAP Cloud, the topic of Security and Document Management is elementary. Egnyte as a competent partner completes our portfolio perfectly.“

ABOUT EGNYTE:

Egnyte transforms the business world with the help of intelligent software solutions that enable companies to connect, protect and release the full value of their content. The Egnyte Connect and Egnyte Protect solutions enable smart collaboration and content management in the cloud or on-premises for a wide range of companies worldwide, including heavily regulated industries. Founded in 2007, Egnyte is an owner-managed company headquartered in Mountain View, California. Investors include venture capital firms such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners such as CenturyLink and Seagate Technology.

www.egnyte.com

VANTAiO is a software manufacturer of flexibly adaptable complete portal solutions based on SAP. Simple, attractive and ready to use – that is the requirement for all VANTAiO software products.

Based on our modular system, we deliver preconfigured portal solutions for your business purpose: Whether Digital Workplace, HR Portal, Reporting Portal, Extranet Portal or Employee App, VANTAiO portal solutions are characterized by a very high degree of ease of use and practicality. Thanks to the ready-to-run approach VANTAiO significantly reduces project duration and costs. A team of experts is behind the VANTAiO software products with many years of experience in software development with SAP.

Our products meet the requirements of the latest enterprise IT and excellent user experience. Acceptance is achieved only in this way and daily use becomes value. Join us in reaching the next dimension of corporate portals.

VANTAiO – CHECK-IN TO A NEW PORTAL DIMENSION

Contact
VANTAiO GmbH & Co. KG
Stephanie Rüdenauer
Rheinstr. 4H
55116 Mainz
Phone: +49 (0)6131 622280
E-Mail: stephanie.ruedenauer@vantaio.com
Url: http://www.vantaio.com/en